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Low-Income Household Water Assistance Program

Current funding for this program has been exhausted. We have requested additional funding from the state, but at this time we are not accepting applications for this program.

We are still accepting water assistance applications through General Assistance but you must not have any past due charges and fall below 100% FPL. Please call 712-274-1610 for more information.

What is LIHWAP?

The Low-Income Household Water Assistance Program (LIHWAP) is funded by the Department of Health and Human Services through the Iowa Department of Human Rights/DCAA and has been established to assist qualifying low-income homeowners and renters in Iowa with past due water bills and/or reconnection fees.  Assistance is based on several factors, including total household income, household size and currently experiencing a water crisis.

To apply for LIHWAP, please call 712-274-1610 Monday - Friday between 8:00am - 5:00pm.  Applications cannot be taken online for this program.


Documentation Needed

Please provide the following required documentation:

  • Past 30 days OR most recent Federal Income Tax Return
    • Check stubs
    • Current Child Support printout for 30 days or yearly (Child Support 712-255-2749)
    • Social Security statement or printout (Social Security 1-866-338-2859)
    • Unemployment printout showing payment dates (Iowa Workforce 712-233-5525)
    • Veterans benefits (Veteran's Affairs 712-279-6605)
  • Current heat and electric vendor bills
  • Social Security Cards for ALL household members

Income Eligibility

The household's gross income must be at or below 200% of the Federal Poverty Level, shown below, in order to be eligible for this program.

Click here to view the Federal Poverty Guidelines.