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Low-Income Household Water Assistance Program

What is LIHWAP?

The Low-Income Household Water Assistance Program (LIHWAP) is funded by the Department of Health and Human Services through the Iowa Department of Human Rights/DCAA and has been established to assist qualifying low-income homeowners and renters in Iowa with past due water bills and/or reconnection fees.  Assistance is based on several factors, including total household income, household size and currently experiencing a water crisis.

To apply for LIHWAP, please call 712-274-1610 Monday - Friday between 8:00am - 5:00pm.  Applications cannot be taken online for this program.


Documentation Needed

Please provide the following for proof of household income for last 30 days:

  • Past 30 days income
  • Check stubs
  • Current Child Support printout for 30 days or yearly (Child Support 712-255-2749)
  • Current Title XIX cards
  • Social Security statement or printout (Social Security 1-866-338-2859)
  • Unemployment printout past 30 days (Iowa Workforce 712-233-9030)
  • Veterans benefits (Veteran's Affairs 712-279-6606)
  • Federal Income Tax Return for 2020
  • Rent receipt or lease with landlord's name, address, and telephone number
  • Current heat and electric vendor bills
  • Social Security CARDS OF ALL household members

Income Eligibility

Household Size 1 Month Gross Income Annual Income
1    $2,147 $25,760
2    $2,903 $34,840
3    $3,660 $43,920
4    $4,417 $53,000
5    $5,173 $62,080
6    $5,930 $71,160